Contacto: Chat + Voice + SMS

The Smarter Five9 Alternative

Omnichannel voice, chat, SMS & WhatsApp
Smart chatbots and automations
Integrate with anything
Flexible pricing for growing businesses

You're in Good Company

We’re part of Plivo, the Global Leader in Cloud Communications & API
#1
By G2 in Cloud Communications Platform Category
>1B
Communication API requests served per month
1000s of Plivo Customers across 190 countries

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Five9

Omnichannel Agent Desktop with
Integrated System Functionality
Web & In-app Chat in base package
SMS/MMS Text Messaging in base package
Competitive Pricing
Starting at $29/user/month
Starting at $149/user/month
Speed to Value
Onboard in days
Custom Integrations (API)
Voice calls
WhatsApp Business in base package
Custom IVR, Routing & Queues
No-code Customer Journey Builder
Real-Time Dashboards
Pre-Configured Integrations
Custom Integrations (API)
Free Trial
Flex trial period
View less
View all

Feature packed. Flexibly priced.

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Custom Chatbots
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, plus:"
Customizable Chat Widgets
Self-serve knowledge base/FAQ
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.
Seamlessly switch between channels, or use multiple channels simultaneously. 

Faster Time
to Resolution

Handle common inquiries with chatbots
Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations
Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL
Free 30-day trial with full features | No Credit Card Required
© 2023 Contacto, by Plivo Inc.
Privacy Policy
Terms of Service
VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.
This project contains a style guide page with utility classes that come with Client-First.
No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.
Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features
Growth
Business
Enterprise
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The Simple, Powerful Talkdesk Alternative

The Talkdesk Alternative for Customer Support Teams

Omnichannel voice, chat, SMS & WhatsApp
Smart AI chatbots and automations
Integrate with anything
Flexible pricing for growing businesses
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Safe & Secure
Handle sensitive information with SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, ISO/IEC 27001:2022 & HIPAA certification
Powered by
Enterprise-grade platform with 99.95% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the best Talkdesk alternative

Get more for less

Choose from feature-backed packages that include all of the channels and get a predictable, transparent bill every month
Talkdesk offers a voice-only base package that is more expensive than Contacto’s well-equipped Omnichannel Business Package

No more tab switching

Contacto’s Unified Agent Desktop hosts all of your conversation channels alongside deep integrations with your business systems.
Talkdesk utilizes popups and widgets that make for a disconnected and inefficient experience for agents.

Flexible Pricing

Contacto offers short-term agreements that allow for growth as your company grows
Talkdesk requires a 3-year commitment for published pricing

Contacto vs Talkdesk: The add-ons you need add up fast

Feature for feature, Contacto offers more comprehensive value for money.
Value For Money
Price
$29-$69
/user/month
$75-$125
/user/month
Voice, SMS, and WhatsApp Included In Base Package
Bundled Usage Included
Support
One-on-one onboarding
Extra add-on
Free 24x5 Support
Extra add-on
Core Features
Omnichannel Agent Desktop with Integrated System Functionality
Custom IVR, Routing & Queues
No-code Custom Flow Builder
Real-Time Dashboards
Pre-Configured Integrations
Includes pre-configured, and custom integrations
Custom Integrations (API)

Pay less with flexible all-in pricing

Exceptional customer service doesn’t have to be expensive.
Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Custom Chatbots
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
Business
$69
user/month
Includes everything in Growth, plus:
Customizable Chat Widgets
Self-serve knowledge base/FAQ
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange and simple workflows connecting your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platform - Contacto brings it all in one.
Custom Integrations via API

You're in Good Company

Powered by Plivo - Join 1000s of brands across 190 countries who trust Plivo for better communication.
© 2023 Contacto, by Plivo Inc.
Privacy Policy
Terms of Service

Find your perfect plan

Features
Growth
Business
Enterprise
Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see Contacto in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.