Frequently Asked Questions
Yes. We offer number porting in the US, Canada, UK, and Australia to enable seamless business phone transition from your existing provider.
You can cancel your account at the end of your term.
Calling in the US and Canada is not free. Charges in any country are based on rates. International calling and texting will incur additional charges per minute/unit, which vary by country.
Salesforce integration is included in every plan without any fees or upcharge. A prebuilt two-way integration with Salesforce CRM is at the core of our offering.
No, every user can access Contacto across any of their devices without incurring any additional charges. Contacto offers desktop apps for both Mac and Windows operating systems, mobile apps for iOS and Android, and a Google Chrome Extension.
We accept all major credit cards. Your subscription fees for your plan will be charged on a year-to-year basis. Any additional usage charges for calls and messages are deducted from your account balance as incurred.
On our Professional plan, you only need one user to get started. Our Business plan starts at a minimum of 5 users.
All plans come bundled with support. Professional plans get 24/5 email support, while Business plans get 24/5 email and chat support. Additionally, we also have a self-service help center to provide you with assistance.