Contacto: Chat + Voice + SMS

The Smarter Five9 Alternative

Omnichannel voice, chat, SMS & WhatsApp
Smart chatbots and automations
Integrate with anything
Flexible pricing for growing businesses

You're in Good Company

We’re part of Plivo, the Global Leader in Cloud Communications & API
#1
By G2 in Cloud Communications Platform Category
>1B
Communication API requests served per month
1000s of Plivo Customers across 190 countries

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Five9

Omnichannel Agent Desktop with
Integrated System Functionality
Web & In-app Chat in base package
SMS/MMS Text Messaging in base package
Competitive Pricing
Starting at $29/user/month
Starting at $149/user/month
Speed to Value
Onboard in days
Custom Integrations (API)
Voice calls
WhatsApp Business in base package
Custom IVR, Routing & Queues
No-code Customer Journey Builder
Real-Time Dashboards
Pre-Configured Integrations
Custom Integrations (API)
Free Trial
Flex trial period
View less
View all

Feature packed. Flexibly priced.

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Custom Chatbots
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, plus:"
Customizable Chat Widgets
Self-serve knowledge base/FAQ
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.
Seamlessly switch between channels, or use multiple channels simultaneously. 

Faster Time
to Resolution

Handle common inquiries with chatbots
Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations
Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL
Free 30-day trial with full features | No Credit Card Required
© 2023 Contacto, by Plivo Inc.
Privacy Policy
Terms of Service
VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.
This project contains a style guide page with utility classes that come with Client-First.
No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.
Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features
Growth
Business
Enterprise
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The Five9 Alternative for Customer Support Teams

Using Five9? Pay 83% less for the same features with Contacto.

Deliver remarkable customer service through chat, voice, messaging at a fraction of the price of Five9. And get started in just a few days.

Contacto is the Five9 alternative that empowers your support team to:
Resolve customer support issues faster, and more effectively
Utilize multiple channels, including voice, simultaneously to reduce wait time
Operate seamlessly with all customer interactions (voice, message, chat) in one place
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Five9 alternative

 Get the same features & pay much less.

Sign up for the pricing plan with the features you need. Contacto’s prices are transparent and predictable, with essential features included in every plan.
With Five9, you have to upgrade to a more expensive plan to get voice, live chat and SMS/MMS messaging in the same plan. Five9’s pricing is expensive for SMBs, and growing teams.

Start using Contacto in a few days.

Avoid complicated onboarding processes. Get started with Contacto in just a few days. 
Onboarding with Five9 takes weeks, which is valuable time that you could be communicating with your customers instead.
“The platform {Five9} was launched in December 2022. Seven months later, we are still working with the implementation team to have some of the "out of the box" features working.”
- verified G2 User

Finally, get everyone on the same page.

Collect all customer interactions in one place with the unified agent desktop to get a single source of truth, and integrated systems.
“The platform is completely disjointed. SMS isn't integrated with the phone components. Work Force Automation is simply a poorly designed API. There are bugs galore.”
- verified G2 User

 Contacto vs Five9: get the same features, at a lower price

Feature for feature, Contacto offers more comprehensive value for money.
Value For Money
Price (Voice + Chat)
Starting at
$29/user/month
Starting at
$169/user/month
Voice, SMS/MMS, Live Chat, and WhatsApp Business Included in Omnichannel Packages
Included but requires plan upgrades
Bundled Seats and Usage
Extra add-on for seats
Free Trial
14-day free trial
Support
One-on-one onboarding
Extra add-on
Implementation
Extra add-on
Core Features
Inbound & Outbound International Calling
Live chat + Chatbot
Knowledge Base/FAQ
Seamlessly Switch Channels & Use Channels Simultaneously
Integrations with all systems
Includes pre-configured, and custom integrations
Customizable Web Chat Widget
Real-Time Dashboards

Pay less with flexible all-in pricing

Exceptional customer service doesn’t have to be expensive.
Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve knowledge base/FAQ
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
Book Demo & Start Free Trial
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Custom Chatbots
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Book Demo & Start Free Trial
Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.
Custom Integrations via API

You're in Good Company

Powered by Plivo - Join 1000s of brands across 190 countries who trust Plivo for better communication.
© 2023 Contacto, by Plivo Inc.
Privacy Policy
Terms of Service

Find your perfect plan

Features
Growth
Business
Enterprise
Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see Contacto in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.