Platform
Channels
Voice
Trust Plivo’s premium cloud communications platform for crystal-clear, reliable inbound and outbound calling
Chat
Offer live chat on your website with simple setup and direct integration to the agent workbench
In-App
Web
Messaging
Support and engage with customers via popular mobile, text-based channels seamlessly in the agent workflow
WhatsApp
SMS
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Features
Omnichannel Workflows
Tailor customer experiences with an easy to use drag and drop flow builder
Unified Agent Desktop
Consolidate interactions with a single 360 view of the customer
Reporting & Analytics
Leverage built-in contact center analytics to make data-driven decisions
Integrations
Ticketing and CRMs integrate easily for a world-class customer service solution
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Contacto works on all of your devices be it your desktop or your mobile device
Have multiple devices? We have you covered.
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