Voice Support Software

Native inbound and outbound calling worldwide

Connect with your customers via natively integrated voice capabilities, powered by Plivo’s own Premium Communications Network.

Contacto's Voice support Hero Image
  • Local and toll-free calling
  • Number porting
  • Configurable IVR
  • Queues and skill-based routing
  • Call transfers
  • Call conferencing
  • Custom greetings
  • Call recording
  • Live dashboards
  • Custom hold music
  • Business hours and holidays

Powerful features out of the box

Deliver voice support with powerful call management features.

Contacto's Customised customer journey builder

Omnichannel routing

With Contacto’s voice support software streamline the customer experience and improve first-contact resolution rates by routing conversations based on capacity, availability, skills, and more.

  • Programmable IVR software. Create your perfect combination of IVR scripts, menus, and options.
  • Conversational flow builder. Design, build, and deploy customized customer journeys in just a few clicks  with a drag-and-drop builder.
  • Business hours and holidays. Configure the unique operational hours of your business and define the journey for customer service requests received during off-hours.

Voice Support - Global Coverage

  • Obtain local and toll-free phone numbers in 50+ countries
  • Receive calls in 50+ countries
  • Make calls to 190+ countries
Scroll to view more ←
We currently don't have inbound coverage for . View all coverage

Give your customer service a human touch

Give your team the tools you need to increase productivity for your modern support team.
Request a Demo