Voice Support Software
Native inbound and outbound calling worldwide
Connect with your customers via natively integrated voice capabilities, powered by Plivo’s own Premium Communications Network.
- Number porting
- Call transfer
- Call queuing
- Call whisper
- Call conferencing
- Custom greetings
- Call recording
- Live monitoring
- Text to speech
Powerful features out of the box
Deliver voice support with powerful call management features.
With Contacto’s voice support software streamline the customer experience and improve first-contact resolution rates by routing conversations based on capacity, availability, skills, and more.
- Programmable IVR software. Create your perfect combination of IVR scripts, menus, and options.
- Conversational flow builder. Design, build, and deploy customized customer journeys in just a few clicks with a drag-and-drop builder.
- Business hours and holidays. Configure the unique operational hours of your business and define the journey for customer service requests received in off-hours.
Voice Support - Global Coverage
- Obtain local and toll-free phone numbers in 50+ countries
- Receive calls in 50+ countries
- Make calls to 190+ countries