Live Chat support
Powerful, customizable live chat support for high-touch B2C CX.
Customizable web and in-app chat for when your customers need it most.
Offer powerful, digital-first engagement
In-app chat support
Engage your customers with seamless, mobile-first conversations.
Web chat support
In-browser chat widgets give customers immediate assistance.
Native multimedia support
Send and receive multimedia attachments for conversations with more context.
Chat typing indicators
Let customers know help is on the way -and see when they're typing back.
Customizable chat widget
Keep the look and feel of your brand during online conversations with contacto’s live chat support software
Provide your agents with right language for the proper quick-send response.
Streamline processes for agent productivity
- Concurrent messaging. Empower agents to handle multiple conversations at the same time.
- Unified agent desktop.Unified agent desktop. Respond to all incoming conversations, no matter the channel, from a single application, and access customer data from integrated systems.
- Omnichannel conversations. Our live chat support enables you to switch channels mid-conversation without routing to a new agent or losing the thread.
Serve customers - even when agents are offline
Automate self-serve requests and FAQs
- Visual IVR
- Virtual AgentsComing Soon