Live Chat support

Powerful, customizable live chat support for high-touch B2C CX.

Customizable web and in-app chat for when your customers need it most.

Contacto's in-app chat support Hero Image

Offer powerful, digital-first engagement


In-app chat support

Engage your customers with seamless, mobile-first conversations.


Web chat support

In-browser chat widgets give customers immediate assistance.


Native multimedia support

Send and receive multimedia attachments for conversations with more context.


Chat typing indicators

Let customers know help is on the way -and see when they're typing back.


Customizable chat widget

Keep the look and feel of your brand during online conversations with contacto’s live chat support software


Canned responses

Provide your agents with right language for the proper quick-send response.

Omnicahnnel Conversation dashboard

Streamline processes for agent productivity

  • Concurrent messaging. Empower agents to handle multiple conversations at the same time.
  • Unified agent desktop.Unified agent desktop. Respond to all incoming conversations, no matter the channel, from a single application, and access customer data from integrated systems.
  • Omnichannel conversations. Our live chat support enables you to switch channels mid-conversation without routing to a new agent or losing the thread.
Contacto's Self Service IVR workflow

Serve customers - even when agents are offline

Automate self-serve requests and FAQs

  • Visual IVR
  • Virtual AgentsComing Soon

Give your customer service a human touch

Give your team the tools you need to increase productivity for your modern support team.
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